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Many people - whether they stutter or not - have difficulty using the telephone.
Listen to some non-stutterers dealing with phone calls. Some take several seconds to answer. Others may "Um" and "Ah" a lot. Others may be very expressive with their hands or faces, perhaps talking loudly and aggressively.
By Lisa Scott, Ph.D., The Florida State University
This is an excerpt from the popular book Sometimes I Just Stutter by Eelco de Geus